NH Rewards Returns Report: Deny

Sent email, providing proof of both, Hilton Diamond status and Marriott Ambassador, email came back quickly: First and foremost, we thank you for the trust placed in our loyalty program NH Rewards as well as for sending us your comments. With regards to your request we would like to inform you that the NH Rewards-program includes four tiers depending on the number of nights completed during a 12-month calendar year. We are therefore sorry to inform you that we are not able to match the category with loyalty programs that belong to other hotel chains. In case you wish to verify our conditions, please visit our web page www.nh-hotels.com and select “NH Rewards” “General Terms & Conditions”. http://www.nh-hotels.com/terms-and-conditions We nevertheless would like to state that a higher category can be easily reached when travelling on a frequent basis. We would also like to remind you of the benefits of our NH Rewards loyalty program: Accrual of points to redeem for discounts and free nights Possibility to use the points as a discount during your next stay by booking by direct channel with any rate that is not prepaid Exclusive rates for holders Special benefits on your stays Possibility to be upgraded within our loyalty program and receive new and better advantages: NH Rewards Gold: Members who have collected 21 to 40 nights during the Period are assigned to this category NH Rewards Platinum: Members who have collected more than 40 nights during the Period are assigned to this category Do not hesitate to contact our Customer Service Center for NH Rewards Silver clients (+44(0) 203 49 98 951) to manage your next reservations or request information about the operation and the multiple advantages of the program.

- Originally Posted on StatusMatcher.com