Turkish Airlines Miles and Smiles Returns Report: Match
From
Singapore Airlines KrisFlyer
To
Turkish Airlines Miles and Smiles
Elite
I had done the Marriot Bonvoy Platinum to Singapore Krisflyer Gold status match challenge. Then used the feedback form, sent a screenshot of my digital SQ Gold card, my SQ activity (which were admittedly not a lot of flights), and photo of my passport. Initially, I was sent an e-mail saying they could not fulfill my request. I waited a week and then sent a new feedback form with the same documents. This time, I was told to go into a TK sales office to verify documents. After going to a local TK Sales office, they submitted the documents, as well as notifying the main office that I had an upcoming flight with TK. I used my SQ Gold number for the TK flight because I wanted to use my SQ Gold privileges, and was told my request had been rejected due to not using my TK membership number. After emailing explaining why I used SQ Gold number, they told me if I use my TK number on the return flight, they will reevaluate the application. Flew the return leg using TK membership number, and then asked them to reevaluate. A few days later received an e-mail confirming the match and explaining the status match challenge (TK international flight within 4 months will extend the status to a year, asking them to confirm if I need to fly 15k miles on TK to extend to 2 years)
- Originally Posted on StatusMatcher.com