LATAM Pass Returns Report: Deny
From
GOL Smiles
To
LATAM Pass
After applying for category equivalence, I sent all the necessary documents. through the promotion pages, https://latam.statusmatch.com/. It was necessary to send my Latam Pass card. P
However, due to an error by LATAM BRASIL, the proof card was not being issued on the website. And I opened several calls since January 30th, without any solution. Only today, February 12th, after my 4th complaint, was the problem resolved. When I resumed contact with the category equivalency, I was informed that the "promotion" had ended. Below email sent by collaborator Status Mach by Latam Pass.
":
There has been an enormous number of applications for the LatamPass status offer.
The offer has closed as we have got the maximum number of matches for status.
Congratulations to those that have been approved.
Apologies to everyone else as numbers were limited.
Regards,
Status Support".
DENY BY LATAM PASS BRASIL
- Originally Posted on StatusMatcher.com