ONYX Rewards Returns Report: Match

Message them on their facebook page : https://www.facebook.com/watch/live/?ref=watch_permalink&v=921188185290877 [Warm greetings from ONYX Rewards and thank you for contacting our Customer Services. ​ Regarding your enquiry, kindly note that currently, our Tier Match programme is unavailable. However, we are pleased to consider your request as a special case. Please select one of the programmes that you have past/ future stay with and provide the following information for us further: - Provide a photo/PDF file of the full membership card of the selected programm with your name, membership ID, tier status, etc in English. E-card is applicable - Provide a photo/PDF file of the full account overview page of the selected programm with your name, membership ID, tier status, etc in English. - Provide a photo/PDF file of your stay records (past and future) at the properties of the selected programm. - Provide a photo/PDF file of your future qualifying future reservation at ONYX Rewards' participating hotels in English. Kindly note that only direct booking i.e. Member Rates is eligible for tier match. Ineligible stays and reservations made through a third party are not qualified. Please submit all required documents without crossing out information on the proofs of evidences. Upon completion of the above, we will proceed with your Tier Match request consideration and get in touch with you within 14 working days regarding the result of the request. We reserve the right to consider tier match request as a case by case basis. We look forward to hearing from you and should you require any assistance with ONYX Rewards, please let us know. We're more than happy to assist you in this matter. Thank you.] Sent them screenshot of my hilton honors status and stay records, future reservation @ amari watergate bangkok on upcoming Dec, matched to Onyx Platinum in 2 days.

- Originally Posted on StatusMatcher.com