Lufthansa Miles and More Returns Report: Deny
From
Finnair Plus
To
Lufthansa Miles and More
Contacted them by phone - local Finnish customer service. Very rude customer service like it is custom in Germany. Flying every week between Nordics and Germany so seemed obvious that they might be interested as the flights I do are merely every week. Did present them that I do not need conversion of existing miles, but rather just a status match in order to get similar treatment on the airport than I get today using the Finnair Gold card. No, does not exist. If I would have such customer service people in my company I would want to fire them - you can do a good job in denial, without being arrogant.
- Originally Posted on StatusMatcher.com